1. What are the standard materials used for Satisfyer products?
All of our products are made of high-quality, body-safe materials like body-friendly silicone, Cyberskin (TPE) and ABS plastic.
2. Is my Satisfyer waterproof (IPX7)? Can I bathe with it?
All of our Satisfyer devices are waterproof with an IPX7 rating, excluding the Number One and Number Two. Satisfyer devices can be submerged up to 1 meter under water, for up to 30 minutes - so you can bathe and shower with it. Its waterproof (IPX7) finish also makes it easy to clean with warm water.
3. Lubricants – which one to use?
For use with our Satisfyer devices, we recommend using a water-based lubricant. Lubricant is mainly differentiated between 'water-based' and 'silicone-based'. Water-based lubricants are easy to use and are suitable for application with condoms, however these lubricants evaporate over time. Silicone-based lubricants are not compatible with some silicone-based products, like our Satisfyer devices, and leave stains if spilled. In this case we recommend using water-based lubricant with Satisfyer products.
4. Where do I find the manual for my Satisfyer?
The manuals for your device can be found in the packaging of your Satisfyer. If you've lost your manual, it is available as a download under the following link: https://us.satisfyer.com/manuals.
5. How and when should I clean my Satisfyer?
We recommend that you clean your Satisfyer before and after each use to lengthen the product’s longevity and avoid bacterial infections. Bacterial infections caused by sexual wellness devices can be avoided by cleaning your Satisfyer device regularly with some gentle soap and warm water.
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